Privacy Policy

Last updated: 1 October 2026

This Privacy Policy explains how Wryndenquo Ltd ("Wryndenquo", "we", "us" or "our") collects, uses and protects personal data when you visit wryndenquo.uk or contact us in connection with the Wryndenquo platform.

Our registered address is: 78 Clerkenwell Road, London, EC1M 5PQ, United Kingdom. Company No. 14829301.

1. Data we collect

We may collect the following categories of personal data:

  • Contact information you provide when you complete the access request form or contact us directly — including your name and email address.
  • The content of your message or request, as submitted via the contact form or by email.
  • Technical data, including your IP address, browser type, operating system and pages visited, collected automatically when you use the website.
  • Any additional information you choose to share with the support team during the review or onboarding process.

2. How we use your data

We use the personal data we collect for the following purposes:

  • To respond to access requests and general enquiries submitted through the contact form or by email.
  • To conduct the review and onboarding process for new platform users.
  • To contact you for clarification where your request requires additional information.
  • To operate and improve the wryndenquo.uk website and the Wryndenquo digital platform.
  • To comply with applicable legal obligations.

3. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

  • Legitimate interests: to respond to your enquiries and manage the access request process.
  • Legal obligation: where processing is necessary to comply with a legal requirement.
  • Consent: where you have given explicit consent, for example by submitting the contact form.

4. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions and related correspondence are generally retained for up to 24 months. Technical log data is retained for up to 12 months.

5. Data sharing

We do not sell, rent or trade your personal data. We may share data with trusted third-party service providers who assist us in operating the platform (for example, hosting providers), subject to appropriate data processing agreements. We will not share your data with third parties for their own marketing purposes.

6. Your rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data, subject to applicable legal obligations.
  • Object to or restrict the processing of your data in certain circumstances.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at [email protected] or write to us at 78 Clerkenwell Road, London, EC1M 5PQ, United Kingdom.

7. Cookies

The wryndenquo.uk website may use essential cookies to operate correctly. We do not use tracking or advertising cookies. By using the site you consent to the use of essential cookies where necessary for site functionality.

8. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. Access to personal data within Wryndenquo Ltd is restricted to those who have a need to know.

9. Changes to this policy

We may update this Privacy Policy from time to time. The most recent version will always be available at wryndenquo.uk/privacy.html. We encourage you to review this page periodically.

10. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: [email protected]
  • Phone: +44 20 7946 0312
  • Post: Wryndenquo Ltd, 78 Clerkenwell Road, London, EC1M 5PQ, United Kingdom